HOW DOES IT WORK?
INC broadband service utilizes either
the cable INC installs or transforms the existing
cable lines used for video transmission into powerful
carriers of digital data. INC's High Speed Internet
service uses the same coaxial wires that carry
the Video Programming to a resident’s television
to carry high-speed data. The resident’s
PC connection to the Internet is handled through
a Cable modem, which is a separate device placed
next to the resident’s computer.
HOW FAST IS YOUR HIGH SPEED
INC provides either a basic or a high speed premium package.
The premium package allows download speeds up to 3.0Mbps!
For those who want only a DSL-type product, the Basic Package
allows download speeds up to 1.5Mbps.
Included in each package are five email accounts. Residents
receive a service request form or they can call the INC
offices toll free or visit the company website
IF I ORDER SERVICE TODAY, HOW
LONG WILL IT TAKE TO BE CONNECTED?
Once a customer signs up for INC service
(either via fax, online, or telephone),
the order will be fulfilled within
24 hours, or a callback to schedule a
professional installation will be issued. The INC self-install kits
are usually delivered within 3 to 5 business days
after order fulfillment. A self-install or professional
install is usually complete in less than an hour.
ARE THERE ANY OTHER ADVANTAGES
A cable modem link to the Internet is always
on. There is no need to dial into an internet
service provider (ISP) such as AOL or MSN.
With a simple click on the browser, users are on the Internet.
No more waiting--no
more busy signals. Users can “snack"
on information whenever they like since the broadband connection
is always on.
WHAT CAN BROADBAND DO BESIDES
GIVE ME FAST DOWNLOADS OF WEB PAGES AND FILES?
Broadband technology is fostering a new class
of consumer- and business-related services such
as Internet Protocol-based telephone and videoconferencing
services; e-mail with audio and video components;
and home-networking capabilities. Sophisticated online
games and distance-learning applications are also becoming available. The
combination of coaxial cable and fiber optic cable
infrastructure allows these emerging technologies to be implemented
for use without the need for
any additional cabling.
DO I GET ANY COMPLIMENTARY SERVICE
FOR THE PROPERTY?
The Internet service provided by INC includes a complimentary connection
at the leasing office so that the property’s
Web Based Information Channel can be updated daily.
This information can include announcements of special
events, schedules, new services and emergency
messages, as well as a forum to broadcast revenue generating